Contact Us
We're here to help with any questions about our products or your order.
Get In Touch
Address
CSL - Warehouse
3 Alpine Court
Unit W156
Chestnut Ridge, NY 10977
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Response Times
Phone: Answered during business hours, usually within 2 minutes.
Email: We reply within one business day, often the same day.
Contact Form: We respond within 24 to 48 hours.
Common Questions
Order status or tracking: Call or email with your order number and we will look it up right away.
Sizing help: Not sure which size to order? Check our size guide or call us. We can walk you through measuring your feet over the phone.
Returns and exchanges: Visit our returns page for step-by-step instructions, or call us to start a return.
Wholesale inquiries: Email wholesale@cslshoes.com for pricing, catalogs, and account setup.